Privacy Policy
PRIVACY POLICY
This Privacy Policy describes how bellwood.it (hereinafter the “Site” or “we”) collects, uses, manages and shares your Personal Information when you visit or make a purchase from the Site.
Contacts
After reviewing our policies, if you have further questions, want more information about our practices and policies dedicated to safeguarding your privacy, or for any other reason regarding the safeguarding and management of your data, contact us via e-mail at address customerservice@bellwood.it, or by letter using the following address:
SEA Srl - Via dei Barrocciai, 13/B - 41012 Carpi (MO) Italy
Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an individual, identifiable (including the information below) as “Personal Information”. Please see the list below for more information on what Personal Data we collect and why.
- Device Information
- Purpose of data collection: load the Site accurately for you and perform analysis of Site usage to optimize our Site.
- Source of data collection: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels .
- Disclosure for Commercial Purposes: Shared with our handler Shopify, and with Google LLC and Meta Ads, Inc.
- Personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Information on orders placed
- Purpose of data collection: to provide you with products or services to fulfill our contract, process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, monitor our orders for potential risk or fraud and, when in agreement with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of Data Collection: collected from your orders, and from your login profile.
- Disclosure for Commercial Purposes: shared with our handler Shopify, and with Google LLC and Meta Ads, Inc.
- Personal Information Collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
- Information for customer support
- Purpose of data collection: marketing, communication, brand awareness, customer engagement, pre- and post-sales support.
- Source of Data Collection: collected directly from you, and from your direct contacts for Customer Care.
Protection for Minors
The site is not intended for persons under the age of 14. We do not knowingly collect personal information from children. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at the address above to request its deletion.
Sharing of personal information
We share your personal information with our service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
Sharing of personal information
We share your personal information with our service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to manage and operate our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://tools.google.com/dlpage/gaoptout .
- We share information about your use of the Site, your purchases and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).
- We use Shopify Audiences to help us show ads on other websites with our advertising partners to shoppers who have shopped with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers that may be of interest to you.
- We use Meta Ads/Facebook to help us show advertisements to users who have visited or purchased our site.
You can opt out of targeted advertising by:
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliancel opt-out door at: https://optout.aboutads.info/ .
Use of Personal Information
We use your personal information to provide you with our services, which include: offering products for sale, processing your payments, shipping and fulfilling your order, and keeping you updated on new products, services and offers.
Legal compliance
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information based on the following legal bases and assumptions:
- Your consent;
- The execution of the contract existing between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To carry out a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention of Personal Information
When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete this information. For more information on your right to erasure, please see the "Your rights" section below.
Automated Decision Making
If you are resident in the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when such decision-making has legal effects on you or otherwise significantly impacts you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision making include:
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision making include:
- Temporary blacklist of IP addresses associated with failed repeat transactions. This blacklist persists for a limited number of hours.
- Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a limited number of days.
Your rights
GDPR
If you are located in the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service and to ask that your personal information be corrected, updated or deleted. If you would like to exercise these rights, please contact us via the contact information above.
Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, such as whether it is their first time visiting or whether they are repeat visitors. We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Operation of the Store
| First name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_allow | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. Further information on how to change your browser settings or how to block, manage or filter cookies is available in your browser's help file or via sites such as: www.allaboutcookies.org.
Also, please note that blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.
Do not track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Complaints, complaints
As set out above, if you wish to make a complaint, please contact us by email or post using the details provided in the 'Contact' section above.
You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. Further information on how to change your browser settings or how to block, manage or filter cookies is available in your browser's help file or via sites such as: www.allaboutcookies.org.
Also, please note that blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.
Do not track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Complaints, complaints
As set out above, if you wish to make a complaint, please contact us by email or post using the details provided in the 'Contact' section above.
Last update: 07 September 2023